--- title: "Group Messaging" slug: "r365-red-app-group-messaging" description: "Create a group chat in R365 Messaging: name the group, add members, and send a message. Covers editing, muting, archiving, and leaving." updated: 2025-12-16T17:26:46Z published: 2026-01-13T06:00:15Z canonical: "docs.restaurant365.com/r365-red-app-group-messaging" --- > ## Documentation Index > Fetch the complete documentation index at: https://docs.restaurant365.com/llms.txt > Use this file to discover all available pages before exploring further. # Group Messaging R365 App users can create group chats to message each other about schedule updates, shift trades, and more without disclosing any personal phone numbers. Users can create group chat threads by manually selecting multiple recipients. Once a group chat has been created, the group chat can be edited from the [Group info screen](/doc/docs/r365-red-app-group-messaging#group-chat-information-screen). --- ## Start a Group Message To start a group chat, follow these steps: *Click steps to expand for additional information and images.* ****1)** Navigate to the **Messages** tab of the **Communication** screen.** ![](https://cdn.us.document360.io/5c9d1111-0c69-4e96-8910-d7f2750fdc9d/Images/Documentation/image-25POPWJY.png?sv=2026-02-06&spr=https&st=2026-11-10T17%3A10%3A00Z&se=2026-11-10T18%3A10%3A00Z&sr=c&sp=r&sig=FxvYCvvqatz1NmGERGdjYgDmS7tBNzPA2IQcJZsZpeE%3D) ****2)** Tap the **Create** button to start a new thread.** ![](https://cdn.us.document360.io/5c9d1111-0c69-4e96-8910-d7f2750fdc9d/Images/Documentation/image-7NZJXA1T.png?sv=2026-02-06&spr=https&st=2026-11-10T17%3A10%3A00Z&se=2026-11-10T18%3A10%3A00Z&sr=c&sp=r&sig=FxvYCvvqatz1NmGERGdjYgDmS7tBNzPA2IQcJZsZpeE%3D) ****3)** Select **Create a new group**.** ![](https://cdn.us.document360.io/5c9d1111-0c69-4e96-8910-d7f2750fdc9d/Images/Documentation/image-5QINECR7.png?sv=2026-02-06&spr=https&st=2026-11-10T17%3A10%3A00Z&se=2026-11-10T18%3A10%3A00Z&sr=c&sp=r&sig=FxvYCvvqatz1NmGERGdjYgDmS7tBNzPA2IQcJZsZpeE%3D) ****4)** Add a **group name** for the chat. *(Required)*** > [!WARNING] > The group name will be visible to all members of the chat and managers. ![](https://cdn.us.document360.io/5c9d1111-0c69-4e96-8910-d7f2750fdc9d/Images/Documentation/image-9FHE8WZE.png?sv=2026-02-06&spr=https&st=2026-11-10T17%3A10%3A00Z&se=2026-11-10T18%3A10%3A00Z&sr=c&sp=r&sig=FxvYCvvqatz1NmGERGdjYgDmS7tBNzPA2IQcJZsZpeE%3D) ****5)** Tap **Members** to add recipients to the chat.** ![](https://cdn.us.document360.io/5c9d1111-0c69-4e96-8910-d7f2750fdc9d/Images/Documentation/image-967877O8.png?sv=2026-02-06&spr=https&st=2026-11-10T17%3A10%3A00Z&se=2026-11-10T18%3A10%3A00Z&sr=c&sp=r&sig=FxvYCvvqatz1NmGERGdjYgDmS7tBNzPA2IQcJZsZpeE%3D) ****6)** Search for **recipients** using the search bar or by scrolling through the recipient list. Once the necessary recipients are selected, tap **Done.**** ![](https://cdn.us.document360.io/5c9d1111-0c69-4e96-8910-d7f2750fdc9d/Images/Documentation/image-TABH215T.png?sv=2026-02-06&spr=https&st=2026-11-10T17%3A10%3A00Z&se=2026-11-10T18%3A10%3A00Z&sr=c&sp=r&sig=FxvYCvvqatz1NmGERGdjYgDmS7tBNzPA2IQcJZsZpeE%3D) > [!NOTE] > To remove one or more selected recipients before starting the chat, do one of the following: > > 1. Tap the **recipient** below the search bar > 2. Uncheck the **recipient** from the list > 3. Tap the **Clear** button to remove all selected recipients > > ![](https://cdn.us.document360.io/5c9d1111-0c69-4e96-8910-d7f2750fdc9d/Images/Documentation/image-4OH2AKYR.png?sv=2026-02-06&spr=https&st=2026-11-10T17%3A10%3A00Z&se=2026-11-10T18%3A10%3A00Z&sr=c&sp=r&sig=FxvYCvvqatz1NmGERGdjYgDmS7tBNzPA2IQcJZsZpeE%3D) ****7)** Once all of the necessary recipients are added to the group, tap **Create**.** ![](https://cdn.us.document360.io/5c9d1111-0c69-4e96-8910-d7f2750fdc9d/Images/Documentation/image-7NLH6ZYN.png?sv=2026-02-06&spr=https&st=2026-11-10T17%3A10%3A00Z&se=2026-11-10T18%3A10%3A00Z&sr=c&sp=r&sig=FxvYCvvqatz1NmGERGdjYgDmS7tBNzPA2IQcJZsZpeE%3D) ****8)** Compose the message, then tap the **send icon** to send it to the selected recipients.** ![](https://cdn.us.document360.io/5c9d1111-0c69-4e96-8910-d7f2750fdc9d/Images/Documentation/image-NSCJRFAA.png?sv=2026-02-06&spr=https&st=2026-11-10T17%3A10%3A00Z&se=2026-11-10T18%3A10%3A00Z&sr=c&sp=r&sig=FxvYCvvqatz1NmGERGdjYgDmS7tBNzPA2IQcJZsZpeE%3D) > [!NOTE] > The date and time that the message was sent/received will be displayed on the outgoing/incoming messages. --- ## Group Info Screen Like the [Member info screen](/doc/docs/r365-messaging#member-info-screen) in a single-user message, the Group info screen displays all the information about a group chat. From here, all users can: - Edit the name of the chat and group members - Mute, archive, report, or leave the chat Users with access to [Employees](/doc/docs/enumerated-page-style-guide-1) can: - Find employee [direct contact information](/doc/docs/enumerated-page-style-guide-1#employee-details-page-buttons-and-fields) by tapping their employee picture ![](https://cdn.us.document360.io/5c9d1111-0c69-4e96-8910-d7f2750fdc9d/Images/Documentation/image-2M7LOMZF.png?sv=2026-02-06&spr=https&st=2026-11-10T17%3A10%3A00Z&se=2026-11-10T18%3A10%3A00Z&sr=c&sp=r&sig=FxvYCvvqatz1NmGERGdjYgDmS7tBNzPA2IQcJZsZpeE%3D) ### Group Info Screen Buttons and Fields | | Button/Field | Description | | --- | --- | --- | | **1** | Back button | Return to the previous screen. | | **2** | Edit button | Tap to enter ‘edit’ mode, where users can: 1. edit the **group name** 2. **add members** to the group chat 3. **remove members** from the group chat ![](https://cdn.us.document360.io/5c9d1111-0c69-4e96-8910-d7f2750fdc9d/Images/Documentation/image-R8J346OT.png?sv=2026-02-06&spr=https&st=2026-11-10T17%3A10%3A00Z&se=2026-11-10T18%3A10%3A00Z&sr=c&sp=r&sig=FxvYCvvqatz1NmGERGdjYgDmS7tBNzPA2IQcJZsZpeE%3D) | | **3** | Group name | The name given to the group message thread. | | **4** | Mute/Unmute | Tap to toggle the group chat notifications on or off. | | **5** | Archive/Unarchive | Tap to archive/unarchive the group chat. [Learn more about archiving chats](/doc/docs/r365-red-app-archived-messages). | | **6** | Report | Tap to report inappropriate messages in the group chat to the scheduling managers. [Learn more about reporting messages](/doc/docs/step-by-step-style-guide-2). | | **7** | Leave | Tap to leave the group chat. This will remove access to the chat. | | **8** | Member list | The list of members included in the group chat. Users with access to [Employees](/doc/docs/enumerated-page-style-guide-1) can find employee direct contact details on the recipient’s [Employee details screen](/doc/docs/enumerated-page-style-guide-1#employee-details-page-buttons-and-fields) by tapping their employee picture. |