---
title: "Archive R365 Messages"
slug: "r365-red-app-archived-messages"
description: "Archive and unarchive chat threads in the R365 mobile app. Archived chats are muted and moved out of the Messages tab."
updated: 2026-01-13T06:00:15Z
published: 2026-01-13T06:00:15Z
canonical: "docs.restaurant365.com/r365-red-app-archived-messages"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.restaurant365.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Archive R365 Messages

When a specific message thread is outdated or no longer useful, users can archive the chat thread. Archived chats can be viewed and managed from the **Archived chats** folder at the top of the [Messages tab](/doc/docs/r365-messaging) on the [Communication screen](/doc/docs/mobile-communication-screen).

Messages can still be sent and received in an archived chat, however, archived chat threads are automatically **muted** so that users will not be notified of any new messages. If needed, chats can be **unarchived** to bring them back to the Messages tab for continued use.

---

## Archive a Chat

Follow these steps to archive a chat:

*Click steps to expand for additional information and images.*

****1)** Navigate to the **Messages** tab of the [Communication screen](/doc/docs/mobile-communication-screen).**

![](https://cdn.us.document360.io/5c9d1111-0c69-4e96-8910-d7f2750fdc9d/Images/Documentation/image-YYM4FV5N.png?sv=2026-02-06&spr=https&st=2026-11-10T17%3A10%3A02Z&se=2026-11-10T18%3A10%3A02Z&sr=c&sp=r&sig=Ehog3dcLNhdoP7QATpyrGOequPQSFsWYxbazlNElDYI%3D)

****2) Swipe left** on the thread to be archived.**

![](https://cdn.us.document360.io/5c9d1111-0c69-4e96-8910-d7f2750fdc9d/Images/Documentation/image-Z8TKZSRD.png?sv=2026-02-06&spr=https&st=2026-11-10T17%3A10%3A02Z&se=2026-11-10T18%3A10%3A02Z&sr=c&sp=r&sig=Ehog3dcLNhdoP7QATpyrGOequPQSFsWYxbazlNElDYI%3D)

****3)** Tap the **archive** button to archive the chat.**

![](https://cdn.us.document360.io/5c9d1111-0c69-4e96-8910-d7f2750fdc9d/Images/Documentation/image-CDR1TO2F.png?sv=2026-02-06&spr=https&st=2026-11-10T17%3A10%3A02Z&se=2026-11-10T18%3A10%3A02Z&sr=c&sp=r&sig=Ehog3dcLNhdoP7QATpyrGOequPQSFsWYxbazlNElDYI%3D)

### Archive a Chat from the Member Info Screen

**Alternatively, chats can be archived from the Member info screen by tapping the recipient’s name at the top of the thread and then tapping **Archive**.**

![](https://cdn.us.document360.io/5c9d1111-0c69-4e96-8910-d7f2750fdc9d/Images/Documentation/image-TE9SV69J.png?sv=2026-02-06&spr=https&st=2026-11-10T17%3A10%3A02Z&se=2026-11-10T18%3A10%3A02Z&sr=c&sp=r&sig=Ehog3dcLNhdoP7QATpyrGOequPQSFsWYxbazlNElDYI%3D)

---

## Manage Archived Chats

Follow these steps to manage and unarchive chats:

*Click steps to expand for additional information and images.*

****1)** Tap to open the **Archived chats** folder on the Messages tab.**

![](https://cdn.us.document360.io/5c9d1111-0c69-4e96-8910-d7f2750fdc9d/Images/Documentation/image-OCNNWPVM.png?sv=2026-02-06&spr=https&st=2026-11-10T17%3A10%3A02Z&se=2026-11-10T18%3A10%3A02Z&sr=c&sp=r&sig=Ehog3dcLNhdoP7QATpyrGOequPQSFsWYxbazlNElDYI%3D)

****2)** Archived chats are **muted**, meaning the user will not be notified of any new messages. Tap any chat thread to open and review the messages in the thread.**

![](https://cdn.us.document360.io/5c9d1111-0c69-4e96-8910-d7f2750fdc9d/Images/Documentation/image-JOBPKJHI.png?sv=2026-02-06&spr=https&st=2026-11-10T17%3A10%3A02Z&se=2026-11-10T18%3A10%3A02Z&sr=c&sp=r&sig=Ehog3dcLNhdoP7QATpyrGOequPQSFsWYxbazlNElDYI%3D)

****3)** Tap the **recipient’s name** at the top of the thread to open the Member info screen, then tap **Unarchive** to move the chat back to the Messages tab.**

![](https://cdn.us.document360.io/5c9d1111-0c69-4e96-8910-d7f2750fdc9d/Images/Documentation/image-4XVEGKP3.png?sv=2026-02-06&spr=https&st=2026-11-10T17%3A10%3A02Z&se=2026-11-10T18%3A10%3A02Z&sr=c&sp=r&sig=Ehog3dcLNhdoP7QATpyrGOequPQSFsWYxbazlNElDYI%3D)

### Unarchive a Chat from the Archived Chats Folder

**Alternatively, **swipe left** on an archived chat and tap the **unarchive** button to unarchive the chat. The chat will move back to the Messages tab.**

![](https://cdn.us.document360.io/5c9d1111-0c69-4e96-8910-d7f2750fdc9d/Images/Documentation/image-1GX2ZJ1J.png?sv=2026-02-06&spr=https&st=2026-11-10T17%3A10%3A02Z&se=2026-11-10T18%3A10%3A02Z&sr=c&sp=r&sig=Ehog3dcLNhdoP7QATpyrGOequPQSFsWYxbazlNElDYI%3D)