---
title: "Legacy R365 App: Updating User Passwords"
slug: "r365-app-updating-user-passwords"
description: "Change an R365 app password from the employee profile or reset a forgotten password via Forgot Password to receive a temporary password by email."
updated: 2025-10-22T01:12:48Z
published: 2025-10-22T01:12:48Z
canonical: "docs.restaurant365.com/r365-app-updating-user-passwords"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.restaurant365.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Legacy R365 App: Updating User Passwords

Users can **change** their R365 **login password** from the **employee profile** screen of the R365 App. Once updated, the changes will automatically go into effect, and the new password can be used to log in to the web or mobile version of R365.

> Beginning Oct 2025, the R365 mobile app is getting a refreshed design across all screens. This article describes the legacy version of updating passwords on the R365 Mobile app. Explore the new [R365 Mobile app experience](/doc/docs/update-your-password-in-the-r365-app) in the updated documentation.

---

## Employee User Profile

Users can **update their password** from the employee profile. Employees can access their profile in the R365 App by tapping the employee profile image from the menu or by navigating to the **Schedule** and tapping the **Profile** tab.

**![](https://cdn.us.document360.io/5c9d1111-0c69-4e96-8910-d7f2750fdc9d/Images/Documentation/b254b585-3e49-4941-9611-5a3851da61ac.png?sv=2026-02-06&spr=https&st=2026-11-10T00%3A06%3A31Z&se=2026-11-10T01%3A06%3A31Z&sr=c&sp=r&sig=%2B91xUGbOboj6SFVrNrAQcFB2rFKIdaOgRKpicIz7f3Y%3D)**

Most personal information is updated by managers in the system, but the following is available from the employee profile:

- Employee name and profile photo
- All assigned locations
- Employee contact information
- Weekly availability
- Time off requests
- Update password

---

## Update Password

To update or change a password, navigate to the employee profile screen, then follow these steps:

| **1** | Tap Update Password from the employee profile options. | ![](https://cdn.us.document360.io/5c9d1111-0c69-4e96-8910-d7f2750fdc9d/Images/Documentation/3149271f-3cc8-41d9-a56a-d5ed3eb42c91.png?sv=2026-02-06&spr=https&st=2026-11-10T00%3A06%3A31Z&se=2026-11-10T01%3A06%3A31Z&sr=c&sp=r&sig=%2B91xUGbOboj6SFVrNrAQcFB2rFKIdaOgRKpicIz7f3Y%3D) |
| --- | --- | --- |
| **2** | Enter the current password. | ![](https://cdn.us.document360.io/5c9d1111-0c69-4e96-8910-d7f2750fdc9d/Images/Documentation/a8bdae8d-ba14-459e-a281-dd99153f33fa.png?sv=2026-02-06&spr=https&st=2026-11-10T00%3A06%3A31Z&se=2026-11-10T01%3A06%3A31Z&sr=c&sp=r&sig=%2B91xUGbOboj6SFVrNrAQcFB2rFKIdaOgRKpicIz7f3Y%3D) |
| **3** | Enter a new password. Then, confirm the new password. |
| **4** | Tap Confirm to confirm the password update. |
| **5** | Once confirmed, users will receive a notification that the password has been updated successfully. | ![](https://cdn.us.document360.io/5c9d1111-0c69-4e96-8910-d7f2750fdc9d/Images/Documentation/464544a7-a46b-4496-aed3-b10fbbf65d61.png?sv=2026-02-06&spr=https&st=2026-11-10T00%3A06%3A31Z&se=2026-11-10T01%3A06%3A31Z&sr=c&sp=r&sig=%2B91xUGbOboj6SFVrNrAQcFB2rFKIdaOgRKpicIz7f3Y%3D) |

### Resetting User Passwords

When a password is lost or forgotten, click **Forgot Password** from the login screen of the R365 App. Users will then receive an email with a **temporary password** can be used to log in. Once logged in, the user will automatically navigate to the password screen where they must enter their temporary password, then enter and confirm a new password.

Read more about [resetting user passwords](/doc/docs/r365-app-reset-user-password).

---

## Desktop Browser

Employees and Managers can also update their password by entering in their database's unique domain as '*https://________.restaurant365.com'* and log in on the home page.

After login, the hover over their username in the top, right corner of the landing page and then click 'Change Password'. The user will be prompted to enter in their current and new password.

Learn more about [resetting user passwords](/doc/docs/resetting-user-passwords).