--- title: "Using a Bluetooth Barcode Scanner" slug: "r365-app-barcode-scanning-using-a-bluetooth-scanner" description: "Pair and connect a BLE Bluetooth scanner to the R365 mobile app for inventory counts and logs. Covers permission setup and disconnecting." updated: 2026-02-09T23:02:50Z published: 2026-02-09T23:02:50Z canonical: "docs.restaurant365.com/r365-app-barcode-scanning-using-a-bluetooth-scanner" --- > ## Documentation Index > Fetch the complete documentation index at: https://docs.restaurant365.com/llms.txt > Use this file to discover all available pages before exploring further. # Using a Bluetooth Barcode Scanner The R365 mobile app can connect to any **BLE (Bluetooth low energy) compatible scanner** for [scanning barcodes](/doc/docs/r365-app-barcode-scanning-overview). Users can then use the external scanner to scan items when [conducting inventory](/doc/docs/r365-app-barcode-scanning-inventory-counts) or editing [waste logs, donation logs, and item transfers](/doc/docs/r365-app-barcode-scanning-logs-and-transfers). > [!NOTE] > To enable Barcode Scanning, contact your CSM or [R365 Support](https://help.restaurant365.net/en/support/tickets/new) to learn how Barcode Scanning can enhance your R365 experience! --- ## Connecting to a Bluetooth Barcode Scanner To connect an external scanner, ensure that the device is **powered on.** Then, follow these steps: *Click steps to expand for additional information and images.* ****1)** Follow the device instructions to enter **Bluetooth pairing mode**, if necessary.** ![](https://cdn.us.document360.io/5c9d1111-0c69-4e96-8910-d7f2750fdc9d/Images/Documentation/d0f0e30e-8fee-4504-8de5-31244bca4cd5.png?sv=2026-02-06&spr=https&st=2026-10-28T06%3A08%3A28Z&se=2026-10-28T07%3A08%3A28Z&sr=c&sp=r&sig=3F%2FY6IytUttzoyIFOy3qxX94GmxSxiCrJdbUeSdLXNc%3D) ****2)** Navigate to the [Inventory list screen](/doc/docs/enter-an-inventory-count-mobile) and tap the **Bluetooth scanner** button, ***or*** navigate to the [user profile](/doc/docs/mobile-profile-screen) and tap **Configure Bluetooth**.** ![](https://cdn.us.document360.io/5c9d1111-0c69-4e96-8910-d7f2750fdc9d/Images/Documentation/image-JWID1UC4.png?sv=2026-02-06&spr=https&st=2026-10-28T06%3A08%3A28Z&se=2026-10-28T07%3A08%3A28Z&sr=c&sp=r&sig=3F%2FY6IytUttzoyIFOy3qxX94GmxSxiCrJdbUeSdLXNc%3D) ****3)** If this is the first time connecting the barcode scanner, select to the option to grant R365 **permission** to find Bluetooth devices.** ![](https://cdn.us.document360.io/5c9d1111-0c69-4e96-8910-d7f2750fdc9d/Images/Documentation/image-WG5DDRGK.png?sv=2026-02-06&spr=https&st=2026-10-28T06%3A08%3A28Z&se=2026-10-28T07%3A08%3A28Z&sr=c&sp=r&sig=3F%2FY6IytUttzoyIFOy3qxX94GmxSxiCrJdbUeSdLXNc%3D) ****4)** Tap the **Connect** button beside the correct Bluetooth scanner that needs to be connected.** > [!NOTE] > If the device is not shown, tap the refresh button ![](https://cdn.us.document360.io/5c9d1111-0c69-4e96-8910-d7f2750fdc9d/Images/Documentation/5a14389d-5964-4e93-a937-4028b6899ea2.png?sv=2026-02-06&spr=https&st=2026-10-28T06%3A08%3A28Z&se=2026-10-28T07%3A08%3A28Z&sr=c&sp=r&sig=3F%2FY6IytUttzoyIFOy3qxX94GmxSxiCrJdbUeSdLXNc%3D) in the top right corner, which will refresh the list of devices. ![](https://cdn.us.document360.io/5c9d1111-0c69-4e96-8910-d7f2750fdc9d/Images/Documentation/image-10DL46H9.png?sv=2026-02-06&spr=https&st=2026-10-28T06%3A08%3A28Z&se=2026-10-28T07%3A08%3A28Z&sr=c&sp=r&sig=3F%2FY6IytUttzoyIFOy3qxX94GmxSxiCrJdbUeSdLXNc%3D) ****5)** Tap **Connect** on the confirmation, then users will receive a notification that the device has been connected.** ![](https://cdn.us.document360.io/5c9d1111-0c69-4e96-8910-d7f2750fdc9d/Images/Documentation/image-0DX743NK.png?sv=2026-02-06&spr=https&st=2026-10-28T06%3A08%3A28Z&se=2026-10-28T07%3A08%3A28Z&sr=c&sp=r&sig=3F%2FY6IytUttzoyIFOy3qxX94GmxSxiCrJdbUeSdLXNc%3D) ****6)** The device will now show as **connected** on the Bluetooth devices list and at the bottom of the Inventory list screen.** ![](https://cdn.us.document360.io/5c9d1111-0c69-4e96-8910-d7f2750fdc9d/Images/Documentation/image-9IWGXJHF.png?sv=2026-02-06&spr=https&st=2026-10-28T06%3A08%3A28Z&se=2026-10-28T07%3A08%3A28Z&sr=c&sp=r&sig=3F%2FY6IytUttzoyIFOy3qxX94GmxSxiCrJdbUeSdLXNc%3D) > [!NOTE] > Hide Scanner Notice From Inventory Screens > > To hide the Bluetooth Scanner / Scanner Connected button from the Inventory screen, tap the X next to the button. Users will still be able to connect a scanner or view the connection status from the [user profile screen](/doc/docs/mobile-profile-screen). > > > > ![](https://cdn.us.document360.io/5c9d1111-0c69-4e96-8910-d7f2750fdc9d/Images/Documentation/image-KCIY8EJ0.png?sv=2026-02-06&spr=https&st=2026-10-28T06%3A08%3A28Z&se=2026-10-28T07%3A08%3A28Z&sr=c&sp=r&sig=3F%2FY6IytUttzoyIFOy3qxX94GmxSxiCrJdbUeSdLXNc%3D) Once a Scanner has been connected to the mobile device, users can proceed to begin the barcode scanning process for [inventory counts](/doc/docs/r365-app-barcode-scanning-inventory-counts) or [logs and item transfers](/doc/docs/r365-app-barcode-scanning-logs-and-transfers). --- ## Item Not In Location For inventory counts, if an item is scanned, and it is **not available in the selected storage location**, users will receive a notice that the **item is not in location.** Learn more about how to [add items to a storage location](/doc/docs/r365-app-barcode-scanning-item-not-in-location). --- ## Barcode Not Found If a barcode has **not been previously linked to a purchased item**, users will encounter the **Barcode not found** message. Users will then be prompted to link the code to an Item. Learn more about how to [link a barcode to an item](/doc/docs/r365-app-barcode-scanning-barcode-not-found).